At Rapid Response Plumbing and Heating, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, share, and protect the data we gather from you when you visit our website or use our services. By accessing our website or engaging with our services, you agree to the terms outlined in this policy.
When you visit our website or interact with our services, we may collect personal information such as your name, contact details, address, payment information, and any other information you provide to us voluntarily.
We use the information we collect for various purposes, including:
1. Providing and improving our services: We use your information to deliver the plumbing, heating, and gas engineering services you request from us. This includes scheduling appointments, responding to inquiries, and ensuring quality service delivery.
2. Communication: We may use your contact information to communicate with you regarding appointments, service updates, promotions, and other relevant information related to our services.
3. Billing and payments: We use your payment information to process payments for services rendered and to manage billing-related communications.
4. Marketing: With your consent, we may use your information to send you marketing communications about our services, special offers, and promotions. You can opt out of these communications at any time.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill our contractual obligations with you. We may share your information with trusted third-party service providers who assist us in delivering our services, managing our website, or conducting business operations. These service providers are obligated to protect your information and use it only for the purposes we specify.
We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal information held by us. You can also request information about how your data is being used and opt out of receiving marketing communications from us.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us 07888078885.
Thank you for choosing Rapid Response Plumbing and Heating. We appreciate your trust in us.
